HR Break Room

HR Break Room is a podcast from your friends working in human resources, dedicated to bringing you interesting break room conversations with experts on the hot topics of HR and HR Technology, one cup of coffee at a time. Hosted by Caleb Masters and Chelsea Justice, HR Break Room is designed to inspire you to harness the power of HR technology to empower your people and organization.
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HR Break Room




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May 5, 2020


Henry Cloud, leadership expert, psychologist and bestselling author of The Power of the Other

Jessica Melo, Paycom executive vice president of sales training

Rapid change is a major challenge in every business, but it also creates the opportunity for growth, innovation and emerging leaders to step up. In today’s quickly shifting environment, workplace leadership is more important than ever. To effectively institute changes, organizations should identify talented leaders who understand the psychological journey of front-line workers and are up for the challenge to embrace the new.

With organizations around the country rapidly implementing change management initiatives, why is now the right time to identify and develop emerging leaders in your workplace?

In this episode of HR Break Room®, host Caleb Masters is joined by Cloud and Melo to discuss:

  • the core leadership traits that define every great leader in 2020
  • how an organization's culture is defined by the style and personality of its leaders
  • why now is an essential time to identify and develop leaders
  • how to build a leadership program using technology
  • ways to get buy-in from executive leaders for leadership development programs in the current environment

Learn more about how to leverage Paycom to identify and train prospective leaders by reading our white paper, How a Learning Management System Benefits Your Workforce and Bottom Line.

Apr 9, 2020


AJ Griffin, Paycom’s director of government and community affairs

Brian McManus, partner at Latham & Watkins LLP

With major legislation already passed, organizations must act now to ensure continued operation and compliance. On March 27, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. Among other provisions, employers may now elect to delay payment of their federal payroll taxes, and delay the deposit and payment of their Social Security taxes.

A week earlier, on March 18, Congress approved the Families First Coronavirus Response Act (FFCRA). Effective April 1, the FFCRA gives American businesses with fewer than 500 employees funds to provide COVID-19-impacted employees with paid leave, among other provisions. ​

What can your organization do today to ensure compliance?

In this episode of HR Break Room®, host Caleb Masters talks with AJ Griffin and Brian McManus to discuss:

  • how the new legislation may impact your business
  • which businesses are covered employers and which employees may qualify for additional paid sick leave
  • qualifications pertaining to Social Security tax credits and deferrals
  • how technology can help keep your organization compliant and give you the tools you need to successfully navigate these changes

Learn more about how to navigate the changes presented by the FFCRA and CARES Act by visiting

Mar 3, 2020


Steve Boese, HR Technology Conference program chair and HR Happy Hour podcast co-host

According to the World Economic Forum, 54% of employees expect to need upskilling or reskilling by 2022. One of the primary challenges facing organizations as they embrace the digital transformation is the gap between the limited supply of people with the right technology skills and the growing demand for talent to fill new and changing roles. To find a solution, organizations have to think differently about talent and reskilling their workforces – and embrace more flexible approaches to finding and developing the talent they need in 2020 and beyond.

With the McKinsey Global Institute predicting about 14% of the workforce will have to change careers by 2030, are your organization’s learning, development and upskilling initiatives ready for the growing demand?

In this episode of HR Break Room®, Boese rejoins host Caleb Masters to discuss: 

  • how today’s incredibly tight labor market drives employers to provide employees with the tools, knowledge and capabilities they need to succeed
  • how reskilling is used to anticipate organizational changes and equip employees with the skills they need to match those changes over time
  • why a major draw for potential employees is understanding how their personal values align with those of an organization
  • the importance of giving employees learning technology that is easily accessible and familiar


Learn more about the future of reskilling by registering for our SHRM-sponsored webinar with Steve Boese, The Future of Reskilling: Preparing Talent and the Organization for the Digital Era.

Feb 20, 2020


Joe Callender, Ernst & Young executive director of quantitative economics and statistics

Ken Nagle, Ernst & Young senior manager

Jennifer Kraszewski, Paycom vice president of human resources

In a recently updated Ernst & Young report, researchers found that performing HR tasks manually – or not allowing employees access to enter their own information – now costs an average of $4.51 for every point of data entry, up from $4.39 since we spoke with them in 2018.

With the cost of manual HR tasks rising, what is keeping organizations from making the move to self-service technology? And how can incorporating HR technology streamline processes to achieve efficiencies?

In this episode of HR Break Room®, host Caleb Masters talks with Jennifer Kraszewski, Paycom’s vice president of HR, followed by Ernst & Young’s Joe Callender and Ken Nagle to discuss: 

  • how Ernst & Young’s study concluded a single data entry costs $4.51
  • why many organizations may be hesitant to adopt self-service HR technology
  • how manual HR tasks slow productivity and cost organizations
  • how Paycom’s Direct Data Exchange™ uses the numbers in the study to give HR professionals the tools they need to present themselves as strategic business partners


To learn more about how HR technology frees HR from manual processes, read our white paper, Every Second Counts and Costs … Why Everyone Should Use HR Tech.

Feb 6, 2020

Work doesn’t stop coming in when you’re not at your desk. That’s why we created Manager on-the-Go. This revolutionary enhancement to the Paycom mobile app helps managers make the most of their day by empowering them to complete essential tasks involving their employees – anytime, anywhere. 

In this HR Break Room® Take 5, a manager and an HR professional talk about how their use of Manager on-the-Go impacts their workday.

Host Caleb Masters is also joined by HR Bartender’s Sharlyn Lauby, to discuss Manager on-the-Go’s functionality, including:

  • editing and approving timecards
  • approving time-off requests
  • approving expenses
  • and more

Schedule a demo to learn even more about Paycom’s new Manager on-the-Go.

Jan 30, 2020


Dickens Aubourg, Paycom director of client learning

According to Gartner Inc., “the shortage of critical skills and competencies is the most commonly cited issue among HR leaders” in 2020. As organizations across the globe scramble to stay afloat in this new tech-savvy era, leaders have started focusing their attention on workplace learning and development to keep their heads above water.

Are your employees equipped with the critical skills they need so your organization can remain competitive?

In this episode of HR Break Room®, Aubourg joins host Caleb Masters to discuss:

  • how digital transformation affects all industries and makes upskilling and reskilling necessary areas of focus
  • why today’s top talent increasingly weighs learning and development opportunities alongside the more traditional reasons to choose an employer
  • why the right learning management system must be accompanied by an effective strategy to cultivate a culture of workplace learning
  • how to align an organization’s learning and development strategy so that it supports its broader business goals

To learn more about how to engage employees through training and a culture of learning, read our white paper, What Employees Want: Overlooked Insights in Employee Engagement.

Dec 17, 2019
Meghan M. Biro, founder and CEO of TalentCulture
Proper planning is fundamental to success, especially for HR business partners (HRBPs) who must be proactive when it comes to addressing workforce challenges, including the first fully digital generation to enter the workforce: Generation Z.
According to Gartner, “organizations that build high-performing HRBPs improve employee performance by up to 22%, employee retention by up to 24%, revenue by up to 7% and profit by up to 9%.”
Are you prepared to be a strategy-focused partner that balances the needs of your current employees while addressing the desires of incoming talent?
In this episode of HR Break Room®, recorded at the 2019 Society for Human Resource Management Annual Conference & Exposition, Meghan M. Biro joins hosts Tiffany Gamblin, Jennifer Kraszewski and Caleb Masters to discuss:
  • the biggest challenges facing HR today that will impact the outcomes of tomorrow
  • what’s stopping your organization from being relevant to potential candidates
  • how to drive the relationship between employee and HR in today’s workplace
  • employee usage and its importance to your organization’s bottom line

Learn more about how to be a strategy-focused partner to meet the needs of today’s quickly changing workforce by watching our on-demand webinar, Barbara Corcoran on Change Management and HR’s Emergence as Strategic Leaders.

Dec 3, 2019


Steve Browne, vice president of human resources at LaRosa’s Pizzeria and author of HR on Purpose: Delivering Deliberate People Passion

Today’s competitive marketplace is growing and advancing faster than ever before, thanks to technology. And the demand for a people-first group like HR to step up as leaders in the organization is essential to successful employee retention and engagement initiatives.

How can HR create an attractive culture for its workforce, improve the employee experience and meet the organization’s goals?

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Annual Conference & Exposition, Steve Browne joins hosts Tiffany Gamblin and Caleb Masters to discuss:

  • why it’s time for HR to transform its role into a strategic business partner
  • how HR can use workplace learning initiatives to help employees become better professionals
  • HR technology that can improve workers’ performance and transform business
  • employee development’s ability to boost engagement and improve retention
  • how HR can drive business results by putting the people first


Download our white paper, Discover How E-Learning Technology Drives Business Growth, to learn how to engage your employees, transform your business and improve your bottom line.

Nov 19, 2019


David Salyers, former vice president of marketing at Chick-fil-A and co-author of Remarkable: Maximizing Results Through Value Creation

In today’s competitive market, falling behind on employee training trends can leave your organization scrambling to keep top talent. To make matters worse, a poor employee experience can create a less productive culture and harm the employer brand.

Unsurprisingly, the most productive workplace for employers and employees has a culture of high employee development, according to Gallup research.  

How can HR leverage learning platforms and employee training programs to create an attractive employer brand and culture of productivity?

In this episode of HR Break Room, Salyers joins hosts Jennifer Kraszewski and Caleb Masters to discuss:

  • leveraging training opportunities to create a meaningful employer brand
  • how to provide two-dimensional growth through training and development
  • positioning HR as a strategic, people-first group within the organization
  • creating a winning ecosystem by fostering a remarkable workplace culture

To learn more about cultivating a culture for your organization, read our white paper, Discover Who Owns Your Employer Brand.

Nov 5, 2019


Sharlyn Lauby, HR Bartender founder and ITM Group president

In a business landscape forged through emerging workplace technology, the role of HR continues to evolve. So how can HR professionals bridge the gap between their people and technology to actively participate in employee experience initiatives?  

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Annual Conference & Exposition, Lauby joins hosts Jennifer Kraszewski and Caleb Masters to discuss:

  • HR’s role after the right technology is implemented
  • how to shift HR from being the go-between to a go-getter
  • how HR tech can reshape the employee experience for a five-generation workforce, from onboarding to retirement
  • using data to tell the story of how HR and HR tech impacts the bottom line
  • challenges facing HR in 2020 and beyond

Download our white paper to learn how the right self-service technology boosts the employee experience.

Oct 22, 2019


Robin Schooling, Peridus Group managing partner for HR People + Strategy

Technological advancements are rapidly changing workplace communication, the employee experience and organizational culture. With people expecting more from technology’s capabilities in general, employees’ expectations of on-the-job tech also increases.

As we prepare to enter a new decade, workers’ adoption of new HR technology continues to become more crucial and necessary. But in an ever-evolving workplace, how can technology promote productivity, efficiency and success?

In this episode of HR Break Room, Robin Schooling joins us at the 2019 HR Technology Conference to discuss:

  • the biggest challenges to creating a successful user-adoption strategy
  • how the employee usage of technology benefits HR and the bottom line
  • using training to communicate the benefits of technology
  • how HR technology impacts the employee experience, workplace culture and business goals
  • positioning HR as a strategic partner by successfully adopting and managing HR technology

Learn more about the cost of manual processes and a poor user adoption strategy by reading our white paper, Every Second Counts … and Costs: Why Everyone Should Use HR Tech.

Oct 11, 2019


Dave Ryan, Illinois State Council for the Society for Human Resource Management former director

Brad Galin, Allegro HR president and principal consultant

Networking at HR conferences is an integral part of your organization’s growth, helping you gain new clients and brand advocates. These conferences also provide valuable takeaways through breakout sessions and keynote talks.

How can HR professionals use conferences to build their reputation, provide actionable applications for their workplace, and get leadership excited to implement new initiatives?

In this episode of HR Break Room, recorded at the 2019 Society for Human Resource Management Annual Conference & Exposition, Brad Galin and Dave Ryan join host Caleb Masters to discuss:

  • strategies for immediately applying key conference takeaways to your organization
  • what your organization can gain from attending HR conferences
  • how making connections and building a broad, diverse network benefits your company
  • the ways technology can foster efficiency, motivation and communication in the workplace

To learn more about how technology can help improve communication in your workplace, read our white paper, Put Surveys to Work: Jump-Start Engagement and Goal-Setting with Employee Feedback.

Sep 24, 2019


Barbara Corcoran, founder of The Corcoran Group and investor on ABC’s Shark Tank

A typical organization has undergone five major companywide changes in the past three years, according to Gartner, with nearly 75% expecting more transformation in the future. Even workforce demographics have recently changed, shifting to a millennial and Gen Z majority.

How can HR use available resources to overcome these challenges and lead their organizations to business success?

To answer, HR Break Room welcomes Barbara Corcoran, world-renowned investor, host of the Business Unusual podcast and bestselling author of Shark Tales: How I Turned $1,000 into a Billion Dollar Business.

In this episode, Corcoran discusses:

  • tips and recommendations for leading effective organizational change and creating an engaging employee experience
  • the critical role communication plays in fostering a workplace culture prepared for transformation
  • how members of today’s multigenerational workforce want the same self-service technology at work that they use in their personal lives
  • how HR can use the opportunity presented by the digital transformation to emerge as strategic leaders

Click here to learn more about Paycom’s newest communication tool, Ask HereTM, or visit us at booth #3121 during the HR Technology Conference in Las Vegas, Oct. 1-4.

Sep 19, 2019

You know that everything your employees do has a cost. But do you know where you’re paying twice for them to complete the same task? Do you know about the unnecessary administrative burden that keeps HR from creating and implementing company strategies, engaging with employees and addressing critical workforce issues? Many paths exist to help you avoid areas of profit drain, with employee usage of HR technology serving as your compass.

In the first edition of our new segment, An HR Break Room Take 5, we check out Paycom’s revolutionary new tool, Direct Data Exchange, the industry’s first comprehensive look into the efficiencies gained and remaining through employee usage of HR technology.

Host Caleb Masters interviews Ernst & Young analyst Ari Teichman and HR professionals who use Direct Data Exchange to discuss:

  • how Direct Data Exchange helps put the human element back in HR
  • why employee usage of HR technology is good for business
  • the potential savings Direct Data Exchange can offer your organization
  • how Direct Data Exchange positively impacts the user experience to increase internal efficiencies

Learn more about Paycom’s revolutionary new Direct Data Exchange tool by requesting a demo.

Sep 17, 2019


Steve Boese, HR Technology Conference co-chair and HR Happy Hour co-host

An International Data Corporation study found that 85% of enterprise decision-makers say they have two years to make significant progress toward a digital transformation or they will fall behind competitors. With Ernst & Young reporting a cost of $4.39 for every point of manual HR data entry, and workplace technology expectations of today’s employees shifting to a more consumer-friendly experience, the cost of performing HR tasks without self-service tech has never been more evident. 

How can HR create a better employee experience and lead a digital transformation that benefits the bottom line?     

In this episode of HR Break Room, Boese joins host Caleb Masters to discuss:

  • the biggest challenges facing organizations in the ongoing digital transformation of work
  • the role HR can play in leading the digital transformation of their workplace
  • why employees expect a consumer-friendly tech experience and direct access to their data
  • how employee usage of technology benefits HR and the organization’s profitability


To learn how companywide HR tech usage can boost workforce efficiencies, click here or visit Paycom at booth 3121 at the HR Technology Conference, Oct. 1-4 in Las Vegas.

Sep 10, 2019


Jenn Lim, Delivering Happiness CEO and co-founder  

Low employee engagement costs U.S. organizations up to $550 billion annually, according to Gallup. And with Gallup also reporting highly engaged teams generate 21% greater profitability, fostering an organization of happy people is more important than ever. 

How can organizations meet the expectations of today’s top performers to create a workplace full of engaged, happy employees?

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Conference & Exposition, Lim joins hosts Caleb Masters and Dickens Aubourg to discuss:

  • the difference between employee happiness and employee engagement
  • why meeting the expectations of top talent is critical to their happiness
  • the role communication plays in creating a culture of happy employees
  • how workplace technology can help facilitate a satisfied, more productive workforce


To learn more about creating a culture of happy and engaged employees, read our white paper, What Employees Want: Overlooked Insights in Employee Engagement.

Aug 27, 2019


Cy Wakeman, leadership consultant, New York Times best-selling author and host of the No Ego podcast

According to Pew Research, 92% of Gen Zers report going online every day, and 24% say they are online almost constantly. With Gen Z and millennial employees expecting more efficient ways to work using technology, especially via mobile devices, organizations need to be prepared for the cultural and digital transformations required to recruit top talent in today’s workplace.

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Conference & Exposition, Wakeman joins hosts Caleb Masters and Dickens Aubourg to discuss:

  • modern leadership approaches to business readiness and enabling change management
  • the demands of today’s millennial and Gen Z workers
  • how to embrace a new mindset to transform culture, drive innovation and gain results


To learn more about utilizing mobile technology to streamline processes and free yourself up to be more strategic, read our white paper, Is Your Business App-rehensive? How to Lead a Digital Transformation in Your Workplace.

Aug 12, 2019


Tim Sackett, HRU Technical Resources president and author of The Talent Fix: A Leader’s Guide to Recruiting Great Talent

Kris Dunn, Kinetix CHRO, founder of the blogs Fistful of Talent and The HR Capitalist, and author of The 9 Faces of HR: A Disruptor’s Guide to Mastering Innovation and Driving Real Change

Although internet and mobile technology have changed the way we generally go about our days, one area in the U.S. has yet to catch up: the workplace. With today’s workforce expecting business technology on the job, who is responsible for bringing your workplace up to speed, and what skill sets are needed?

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Conference & Exposition, Sackett and Dunn join hosts Caleb Masters and Dickens Aubourg to discuss:

  • how the future of HR technology is reshaping the way work is performed
  • the tech that will have the biggest impact on HR’s role
  • why it is important to understand HR’s changing function


Learn how to streamline processes and free yourself to be strategic with digital technology by reading our white paper, Is Your Business App-rehensive? How to Lead a Digital Transformation in Your Workplace.

Jul 30, 2019


Jennifer McClure, CEO of Unbridled Talent and DisruptHR

With Gallup’s State of the Global Workforce report showing 85% of employees are disengaged, the way we conduct work is no longer as effective or attractive to top talent. How can HR disrupt the status quo and challenge outdated processes to become leaders in their workplace?

In this episode of HR Break Room, recorded at the 2019 Society for Human Resource Management Annual Conference & Exposition, Jennifer McClure joins hosts Caleb Masters and Tiffany Gamblin to discuss:

  • how HR can disrupt work with technology to become go-getters
  • the importance of exchanging ideas and challenging the status quo to improve processes
  • how an innovative culture and new thinking contribute to the bottom line
  • why now is the time for HR to lead change and growth as a strategic business partner


Learn how to create HR disruption in your organization, freeing you to be more strategic, by reading our white paper, Every Second Counts…and Costs: Why Everyone Should Use HR Tech.

Jul 16, 2019


Louis R. Lessig, Brown & Connery, LLP partner

On March 7, the U.S. Department of Labor proposed a rule that boosts the salary threshold at which workers are eligible to receive overtime, making a major change to employee exemption criteria under the Fair Labor Standards Act (FLSA).

If finalized, the rule will extend overtime protections to more than a million currently exempt workers making less than $35,308 per year. It also would represent financial and operational challenges for employers, who will have to evaluate how their employees are scheduled and paid, in order to mitigate labor costs and exposure under the FLSA.

In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Conference & Exposition, Louis R. Lessig joins hosts Caleb Masters and AJ Griffin to:

  • review the latest developments in the proposed FLSA rule
  • discuss how organizations can begin preparing today for potential changes to ensure compliance
  • answer FLSA rule-related questions from HR Break Room listeners and Paycom webinar attendees


To learn more about steps you can take now, download our white paper, Don’t Underestimate Overtime Changes: A Look Into Overtime Under the FLSA and How Businesses Can Prepare.

Jul 2, 2019


Callie Zipple, SHRM field services director and host of SHRM’s Honest HR podcast

Dickens Aubourg, Paycom director of client learning

At this year’s Society for Human Resource Management’s (SHRM) Annual Conference & Exposition, held June 23-26 in Las Vegas, we sat with HR industry thought leaders, conference speakers and SHRM staffers for conversations in HR Break Room’s studio on the expo floor.

To kick off our special series of episodes recorded at SHRM19, Callie Zipple, host of the Honest HR podcast, joins the HR Break Room to discuss:

  • the biggest takeaways and experiences from SHRM19
  • how HR can become go-getters by applying those takeaways within their organization
  • what HR can look forward to at SHRM20


Learn how Paycom can help HR move from the go-between to the go-getter – and back to its intended role – by reading our white paper, How Manual Processes Cost Your Business More Than Just Money.

Jun 18, 2019

Paycom’s SHRM 2019 HR Break Room guest co-hosts:

Jennifer Kraszewski, Paycom Vice President of Human Resources

Dickens Aubourg, Paycom Director of Client Learning

Tiffany Gamblin, Paycom HR Manager

As with every summer, HR personnel nationwide prepare for one of the industry’s biggest events: the SHRM Annual Conference & Exposition. Paycom is headed to Las Vegas for SHRM19, with HR Break Room tagging along to record episodes with some of the conference’s biggest speakers.

In this special preview episode of HR Break Room, host Caleb Masters is joined by Paycom’s SHRM 2019 guest co-hosts to learn:

  • the benefits and networking opportunities the annual conference offers to HR professionals
  • the most anticipated sessions of SHRM19
  • the giveaway attendees can enter by visiting Paycom at Booth #1124

To learn more, visit

Jun 11, 2019


Meghan M. Biro, founder and CEO of TalentCulture

According to Gallup’s recent State of the Global Workplace report, only 15% of the global workforce is engaged on the job. With U.S. turnover rates as high as 60.5%, according to the Society for Human Resource Management, retaining top talent remains a high priority for organizations nationwide.

In this episode, Meghan M. Biro returns to the HR Break Room for a conversation with hosts Caleb Masters and Jason Bodin on:

  • the importance of building a strong relationship between HR and high performers
  • why stay interviews are an effective way to foster a healthy dialogue between them
  • how employee surveys through HR technology can equip HR to more effectively communicate with top talent


To learn more about using surveys to improve the relationship with your workforce, read our white paper, Put Surveys to Work: Jump-Start Engagement and Goal-Setting With Employee Feedback.

May 28, 2019


Michael Gale, co-author of The Digital Helix: Transforming Your Organization’s DNA to Thrive in the Digital Age and host of Forbes Insights’ Futures in Focus podcast

According to author Michael Gale in The Digital Helix, “Digital transformations are everywhere: business to business, business to consumer, and even government to citizens. Digital transformation promises a bridge to a digital future, where organizations can thrive with more fluid business models and processes.”

How can HR lead the adoption and implementation of technology to transform their own workplace?

In this episode of HR Break Room, hosts Caleb Masters and Braeden Fair are joined by Gale to discuss:

  • how HR is the “tip of the spear” in championing the digital transformation of the workplace
  • why “moments of delight” through HR technology are essential to the employee experience
  • how HR can make the case for technology to the C-suite


Learn how to digitally transform your organization by reading our white paper, Is Your Business App-rehensive?: How to Lead a Digital Transformation in Your Workplace.

May 14, 2019


Sharlyn Lauby, SHRM-SCP, founder of HR Bartender

Do you know where you’re paying twice for employees to complete the same task – or even to correct it when it was completed incorrectly? Everything employees do for your organization has a cost: $4.39 for every data entry, according to Ernst & Young research. By giving your workforce direct access to their employee data, HR no longer has to spend their day on duplicated tasks, allowing them to focus on what they are most passionate about: people-based initiatives.  

In this episode of HR Break Room, HR Bartender’s Sharlyn Lauby rejoins hosts Caleb Masters and Jason Bodin to discuss:

  • HR’s original role in the workplace … and how HR can return to the job as intended
  • the cost of HR being between employees and their data
  • how single-application HR technology can streamline HR processes


To learn more about how HR can break free, read our white paper Minimize Avoidable Labor Costs While Increasing Efficiency Companywide. 

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