Guest:
Amy Edmondson, Ph.D., Harvard Business School professor of leadership and management
From lack of time to lack of C-suite buy-in, there’s no shortage of reasons HR professionals might find themselves feeling more than a little frustrated — or even stuck — in their roles. In fact, in a role as challenging as HR, it would almost be more surprising if this weren’t the case!
However, these feelings need not be permanent. By visualizing the HR profession as a classic hierarchy of needs, you can also visualize your path to its peak, leading to a kind of professional self-actualization or even transcendence. The model for this hierarchy, represented in the form of a pyramid, comes to us from one of the leading lights of 20th-century psychology: Abraham Maslow.
But what do the various levels on the HR hierarchy of needs actually look like? And how easy is it to move from one to the next?
In this episode of of HR Break Room®, host Caleb Masters welcomes Harvard Business School professor Amy Edmondson to discuss:
Guest:
Guy Kawasaki, chief evangelist of Canva
Guy Kawasaki, host of the podcast Guy Kawasaki’s Remarkable People, visits the HR Break Room® to share his unique insights regarding attitudes toward innovation, both as it relates to HR tech and within modern organizations as a whole.
In his position as chief evangelist of Canva, Kawasaki has seen and spearheaded positive changes across a diverse group of entities and understands the unique dynamics that play into organizational transformation.
In this episode, Kawasaki and host Caleb Masters discuss:
Guest:
Steve Boese, HR Technology Conference program chair and HR Happy Hour podcast co-host
As a challenging year forced more organizations to embrace the reality of the digital transformation in the workplace, how employees incorporate technology into processes becomes more important by the day.
Steve Boese, chair of the HR Technology Conference, returns to the HR Break Room® to discuss the relationship between workplace tech and employees’ frustrations. Boese addresses a new nationwide study by OnePoll that has uncovered some startling statistics about how office workers — both in the office and working remotely — view their options for tech in the workplace and ways for engaged employers to understand these results and move forward.
In this episode, Boese and host Caleb Masters unpack the implications of this information as they discuss:
Guest:
Sharlyn Lauby, founder of HR Bartender
The events of 2020 exerted profound shifts in the way we think about work, including the technology we use to get our jobs done. But even as we enter the spring of 2021, a surprising number of organizations lag behind in their prioritization of automated workplace tech.
Meanwhile, remote or hybrid working arrangements pose challenges of their own. For example, in a recent OnePoll survey of American office workers, obtaining timely approvals from managers was cited as the second-biggest challenge for employees working from home.
How can you help ensure your organization is doing everything it can to position itself for success in a time of digital transformation?
In this episode of HR Break Room®, HR Bartender founder Sharlyn Lauby joins host Caleb Masters to discuss:
Guest:
Justin Cameron, Paycom manager of background check product
The ability to make informed hiring decisions is a crucial part of an effective talent acquisition process because it affects nearly every part of an organization. However, many businesses often overlook the importance of background checks or don’t have the right HR tech to provide necessary information about candidates to help mitigate risks associated with hiring.
Protecting the safety and the culture of an organization begins with the selection process and helps ensure you hire the best individuals to move your company forward.
What should you look for in a background checks software to find and hire top talent?
Join us for episode 93 of HR Break Room® as we discuss:
Guest:
Adam Grant, organizational psychologist and New York Times bestselling author of Give and Take, Originals and Think Again: The Power of Knowing What You Don’t Know
In episode 91 of HR Break Room®, Adam Grant, organizational psychologist and New York Times bestselling author, joined us to talk about creating a resilient workplace in 2021 in the midst of burnout and fatigue. Throughout the conversation, we received questions from the audience that only Grant could answer.
In today’s digital reality, how can HR lead engagement initiatives to help motivate and retain employees?
In this special follow-up episode of HR Break Room, Grant returns to discuss:
Guest:
Adam Grant, organizational psychologist and New York Times bestselling author of Give and Take, Originals, and Think Again: The Power of Knowing What You Don’t Know
For businesses, 2020 was marked by exponential change. Many HR professionals who were on the front lines leading changes are now dealing with burnout and fatigue.
How can HR teams address burnout and help create a culture of resiliency for a successful 2021?
Few people understand what it takes to overcome unexpected challenges through resiliency and innovation better than Adam Grant, organizational psychologist and New York Times bestselling author of Originals and Option B.
In this episode of HR Break Room®, Grant joins us podcast to discuss:
Guests:
Louis R. Lessig, Brown & Connery, LLP partner
AJ Griffin, Paycom’s director of government and community affairs
The pre-employment screening process — criminal background checks, credit checks and so on — is crucial to many organizations’ ability to bring in reliable talent. But the laws that govern that process exist in an often surprising state of flux, with the year to come being no exception.
From the “ban the box” movement (to eliminate criminal history from consideration in job applications) to changing drug laws (including medical use, decriminalization or legalization of marijuana in an ever-growing number of states), the way we think about pre-employment screening continues to evolve.
In this episode of HR Break Room®, employment law expert Louis Lessig and Paycom director of government and community affairs AJ Griffin join host Caleb Masters to discuss:
Guests:
Karin Hurt and David Dye, authors of Courageous Cultures
Have you ever had a potentially good idea that you kept to yourself?
It’s a common experience, and in the world of work, it can be a problem. Organizations of all sizes and industries employ thoughtful, talented people who have ideas that could improve the customer experience, increase organizational efficiency and more. But for various reasons — from assuming they wouldn’t be taken seriously to simply not being asked in the first place — these employees do not make their voices heard.
What would it take to reverse this phenomenon? Karin Hurt and David Dye, authors of Courageous Cultures, have some ideas of their own — and fortunately, they’re more than willing to share. In this episode of HR Break Room®, Hurt and Dye join host Caleb Masters to discuss:
Guests:
Jennifer Kraszewski, Paycom vice president of human resources
Dickens Aubourg, Paycom director of client learning
Creating an atmosphere of inclusion starts with the hiring process and extends through initiatives and conversational channels that make employees feel understood for the duration of their careers.
Crucially, diversity means more than demographic differences. It also applies to the differing viewpoints and perspectives that combine to form the intellectual and emotional fuel behind a successful organization.
Is your company benefiting from diverse points of view? What programs could be implemented to instill a greater sense of belonging within your organization’s culture?
In this episode of HR Break Room®, host Caleb Masters is joined by Kraszewski and Aubourg to discuss:
Guest:
Steve Boese, HR Technology Conference program chair and HR Happy Hour podcast co-host
With the employee experience becoming more important than ever and the continued desire of workers to function autonomously through technology, it pays to make your processes as simple as possible. If your employees can’t — or, worse, won’t — use your HR tech because it’s not sufficiently user-friendly, you’ll never see the autonomy your employees need to thrive.
The same is true for managers. At some point, every manager wishes he or she could be in two (or more) places at once. Usually, one of those places is a desk, where paperwork — or at least its electronic equivalent — seems to accumulate at a steady, unrelenting rate. Giving your managers the ability to quickly knock out those tasks frees them up to help foster autonomy and your company’s culture with their teams.
What could your employee experience and bottom line gain by pursuing simplicity in your HR technology and autonomy in your workforce?
In this episode of HR Break Room®, host Caleb Masters is rejoined by Boese to discuss:
Guests:
Ken Blanchard, founder and chief spiritual officer of The Ken Blanchard Companies
Scott Blanchard, president of The Ken Blanchard Companies
As organizational leaders around the country continue to pursue new avenues for innovation, preparing for possible business disruptions remains a priority.
A company’s executive team sets the tone, making it essential for organizational leaders to ensure the traits of caring, positivity and innovation cascade down to managers in order to see the same drive and ability to quickly change business strategies reflected in the broader workforce.
How can business leaders prepare managers to be agile with the tools and training they need to ensure their teams are ready for unexpected business disruptions?
In this episode of HR Break Room®, host Caleb Masters is joined by Ken and Scott Blanchard to discuss:
Guest:
Barbara Corcoran, founder of The Corcoran Group and investor on ABC’s Shark Tank
Rapid change is a major challenge in every business, but it also presents great opportunity for innovation. Times like these can lead to the best ideas to move your business forward if you’re smart enough to encourage and tap into your talented workforce. A competitor might be developing the next great business idea right now.
Valuable employees today expect a seamless experience with workplace technology, and all too often, HR is caught in the middle between employees and their data. As renowned real estate investor Barbara Corcoran says, “It's ridiculous! So ridiculous.”
In this episode of HR Break Room®, Corcoran returns to discuss:
Guests:
Robin Boudreau, the New England Patriots (the Kraft Group and Affiliates) senior vice president of human resources
Miranda Blaiklock, the New England Patriots (the Kraft Group and Affiliates) director of benefits, compensation and HRIS
New legislation can create complex rules, weighty administrative responsibilities and allows zero margin for error: When it comes to complying with employment legislation, the burden for U.S. businesses — both large and small — is substantial.
Take the recent coronavirus relief legislation, for example. The Coronavirus Aid, Relief, and Economic Security (CARES) Act allows employers to elect to delay payment of their federal payroll taxes, and delay the deposit and payment of their Social Security taxes, effective immediately, through Dec. 31, 2020. Another, the Families First Coronavirus Response Act (FFCRA), gives American businesses with fewer than 500 employees funds to provide COVID-19-impacted staff with paid leave, among other provisions. Both are now federal law and earlier this year, organizations had to adjust quickly to avoid costly fines.
What role can an informed HCM partner play in navigating these unexpected challenges?
In the second half of this two-part episode of HR Break Room®, host Caleb Masters is rejoined by Boudreau and Blaiklock to discuss:
Embrace the potential of game-changing HR tech by checking out our webpage, paycom.com/patriots.
Many paths exist to help you avoid profit drain in today’s digital reality, with employee usage of HR technology serving as your compass. Take it from the New England Patriots’ senior vice president of human resources, Robin Boudreau, and New England Patriots director of benefits, compensation and HRIS, Miranda Blaiklock, who believe executing an employee usage strategy has enabled their organization to realize an even stronger return on investment in their technology. Their team’s investment in employee usage has been maximized through their employees’ self-managing of their data, thereby allowing the HR team more time to drive business objectives forward.
With today’s workforce expecting business technology on the job, it may be up to you to point the C-suite in the right direction. Are you equipped with the data you need to make your case?
In part one of this two-part episode of HR Break Room®, host Caleb Masters is joined by Boudreau and Blaiklock to discuss:
Embrace the potential of game-changing HR tech by checking out our webpage, paycom.com/patriots.
Guests:
Rob Magness, Paycom’s regional vice president of sales
A key to organizational effectiveness is the ability to adapt. One major element is an efficient process that allows you to inform and train all employees on organizational changes.
Unfortunately, many companies don’t have a training platform that allows for easy customization and consistent instruction. Instead, businesses are trying to tackle the job with makeshift tools like email and video conferencing, which come with potential issues and risks.
How can your business utilize a learning management system to get your workforce up to speed, and get ahead with easy, consistent training that engages your employees through ongoing development?
In this episode of HR Break Room®, host Caleb Masters is joined by Rob Magness, Paycom’s regional vice president of sales, to discuss:
Guests:
Sam Norman, Paycom’s executive vice president of sales
Jennifer Kraszewski, Paycom’s vice president of human resources
During unforeseen disruptions, your company may experience a dramatic increase or decrease in business. Experiencing the latter doesn’t have to mean abandoning all projects — instead, it represents a unique opportunity to recalibrate, optimize and re-emerge stronger than before. This is a chance to re-engineer processes and implement technologies that allow you to not only recover, but be more lean, agile and profitable on the other side of crisis.
How can your business use HR technology to create an infrastructure to allow you to scale your company back to success?
In this episode of HR Break Room®, host Caleb Masters is joined by Norman and Kraszewski to discuss:
Guest:
Henry Cloud, leadership expert, psychologist and bestselling author of The Power of the Other
Jessica Melo, Paycom executive vice president of sales training
Rapid change is a major challenge in every business, but it also creates the opportunity for growth, innovation and emerging leaders to step up. In today’s quickly shifting environment, workplace leadership is more important than ever. To effectively institute changes, organizations should identify talented leaders who understand the psychological journey of front-line workers and are up for the challenge to embrace the new.
With organizations around the country rapidly implementing change management initiatives, why is now the right time to identify and develop emerging leaders in your workplace?
In this episode of HR Break Room®, host Caleb Masters is joined by Cloud and Melo to discuss:
Guests:
AJ Griffin, Paycom’s director of government and community affairs
Brian McManus, partner at Latham & Watkins LLP
With major legislation already passed, organizations must act now to ensure continued operation and compliance. On March 27, the Coronavirus Aid, Relief, and Economic Security (CARES) Act was signed into law. Among other provisions, employers may now elect to delay payment of their federal payroll taxes, and delay the deposit and payment of their Social Security taxes.
A week earlier, on March 18, Congress approved the Families First Coronavirus Response Act (FFCRA). Effective April 1, the FFCRA gives American businesses with fewer than 500 employees funds to provide COVID-19-impacted employees with paid leave, among other provisions.
What can your organization do today to ensure compliance?
In this episode of HR Break Room®, host Caleb Masters talks with AJ Griffin and Brian McManus to discuss:
Guest:
Steve Boese, HR Technology Conference program chair and HR Happy Hour podcast co-host
According to the World Economic Forum, 54% of employees expect to need upskilling or reskilling by 2022. One of the primary challenges facing organizations as they embrace the digital transformation is the gap between the limited supply of people with the right technology skills and the growing demand for talent to fill new and changing roles. To find a solution, organizations have to think differently about talent and reskilling their workforces – and embrace more flexible approaches to finding and developing the talent they need in 2020 and beyond.
With the McKinsey Global Institute predicting about 14% of the workforce will have to change careers by 2030, are your organization’s learning, development and upskilling initiatives ready for the growing demand?
In this episode of HR Break Room®, Boese rejoins host Caleb Masters to discuss:
Guests:
Joe Callender, Ernst & Young executive director of quantitative economics and statistics
Ken Nagle, Ernst & Young senior manager
Jennifer Kraszewski, Paycom vice president of human resources
In a recently updated Ernst & Young report, researchers found that performing HR tasks manually – or not allowing employees access to enter their own information – now costs an average of $4.51 for every point of data entry, up from $4.39 since we spoke with them in 2018.
With the cost of manual HR tasks rising, what is keeping organizations from making the move to self-service technology? And how can incorporating HR technology streamline processes to achieve efficiencies?
In this episode of HR Break Room®, host Caleb Masters talks with Jennifer Kraszewski, Paycom’s vice president of HR, followed by Ernst & Young’s Joe Callender and Ken Nagle to discuss:
Work doesn’t stop coming in when you’re not at your desk. That’s why we created Manager on-the-Go. This revolutionary enhancement to the Paycom mobile app helps managers make the most of their day by empowering them to complete essential tasks involving their employees – anytime, anywhere.
In this HR Break Room® Take 5, a manager and an HR professional talk about how their use of Manager on-the-Go impacts their workday.
Host Caleb Masters is also joined by HR Bartender’s Sharlyn Lauby, to discuss Manager on-the-Go’s functionality, including:
Schedule a demo to learn even more about Paycom’s new Manager on-the-Go.
Guest:
Dickens Aubourg, Paycom director of client learning
According to Gartner Inc., “the shortage of critical skills and competencies is the most commonly cited issue among HR leaders” in 2020. As organizations across the globe scramble to stay afloat in this new tech-savvy era, leaders have started focusing their attention on workplace learning and development to keep their heads above water.
Are your employees equipped with the critical skills they need so your organization can remain competitive?
In this episode of HR Break Room®, Aubourg joins host Caleb Masters to discuss:
Guest:
Steve Browne, vice president of human resources at LaRosa’s Pizzeria and author of HR on Purpose: Delivering Deliberate People Passion
Today’s competitive marketplace is growing and advancing faster than ever before, thanks to technology. And the demand for a people-first group like HR to step up as leaders in the organization is essential to successful employee retention and engagement initiatives.
How can HR create an attractive culture for its workforce, improve the employee experience and meet the organization’s goals?
In this episode of HR Break Room, recorded at the Society for Human Resource Management 2019 Annual Conference & Exposition, Steve Browne joins hosts Tiffany Gamblin and Caleb Masters to discuss: