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HR Break Room

HR Break Room is a podcast from your friends working in human resources, dedicated to bringing you interesting break room conversations with experts on the hot topics of HR and HR Technology, one cup of coffee at a time. Hosted by Caleb Masters and Chelsea Justice, HR Break Room is designed to inspire you to harness the power of HR technology to empower your people and organization.
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HR Break Room
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Oct 12, 2017

Guest:

Misha Goli, Dunkin’ Donuts Franchisee

Coffee remains an integral part of most organizations. In fact, a recent Workonomix survey discovered that 80% of adults consume caffeine every day. According to the Food and Drug Administration, the average intake is 200 milligrams or about two 5-ounce cups of coffee a day. Employees continue to be more passionate about their caffeinated beverage choices than ever before.

To celebrate the recent National Coffee Day, HR Break Room sits down with a Dunkin’ Donuts franchisee to discuss:

  • the importance of offering employees quality coffee
  • how coffee engages employees and can refresh their day
  • the most popular options among today’s workforce
Oct 10, 2017

Guest:

Mihir Desai, Mizuho Financial Group professor of finance at Harvard Business School and author of The Wisdom of Finance: Discovering Humanity in the World of Risk and Return

According to a recent study by Pricewaterhouse Coopers, more than 81% of college-educated millennials have at least one term debt, but only 24% can demonstrate basic financial knowledge. With such a need, how can organizations use financial education programs to recruit top talent and engage employees?

In today’s episode, Mihir Desai, author of The Wisdom of Finance, joins HR Break Room to discuss:

  • why financial literacy is so important to today’s largely millennial workforce, even if they don’t realize it
  • the benefits of having financial literacy programs available to employees
  • how these programs can benefit employee recruitment and engagement initiatives

 

Learn more about educating your workforce by reading our Learning Management Systems: Fueling Employee Knowledge and Propelling Business Growth white paper.

Sep 26, 2017

Guest Host:

Jacob Morgan, futurist and author of The Employee Experience Advantage

In our last episode, special guest Jacob Morgan described “The Employee Experience Equation” and one of its key pieces: an organization’s “reason for being,” which Jacob said directly affects an organization’s ability to attract and retain talent. According to the U.S. Bureau of Labor Statistics, the quitting rate rose to over 3 million employees earlier this year, so retaining your talent has become even more challenging. How can having a strong purpose and “reason for being” help you retain your workforce?

In today’s HR Break Room discussion, Jacob Morgan, futurist and author of The Employee Experience Advantage, returns to: 

  • define the term "reason for being" and discuss the role it plays in building a successful employee experience
  • talk about how having a philanthropic reason for being can attract, retain and empower employees
  • examine the latest developments in the employee's needs for a specific reason for being

 

Continue learning more about the employee experience from Jacob Morgan by signing up for our upcoming webinar, “Discover How to Boost Employee Engagement.”

Sep 12, 2017

Guest Host:

Jacob Morgan, futurist and author of The Employee Experience Advantage

Recently, “the employee experience” has gained the attention of today’s industry leaders. According to the Deloitte 2017 Global Human Capital Trends report, while nearly 80% of executives rated the employee experience as very important, only 22% said their companies excelled at building one. But what exactly is the employee experience, and how does it impact your bottom line?

In today’s HR Break Room discussion, special guest Jacob Morgan, futurist and author of The Employee Experience Advantage, will:

  • define the employee experience and his equation for an ideal one
  • discuss how culture, technology and the physical workspace directly affect an organization’s ability to have an engaged workforce
  • highlight how investing in the employee experience results in profits

Learn more about the employee experience by reading our "Discover How the Right Self-Service Technology Can Help Deliver an Ideal Employee Experience" white paper.

Aug 29, 2017

Office drama can be an expensive distraction in your workforce. According to Cy Wakeman’s book No Ego, employees spend nearly three hours each workweek on drama, which costs organizations millions in lost time. Navigating especially toxic office dynamics can be a challenge, even for the best managers. How can HR assist leadership in creating policy that sets the foundation for a drama-free culture?

In today’s HR Break Room discussion with special guest Cy Wakeman, author of The New York Times’ best-seller The Reality-Based Rules of the Workplace, you will learn:

  • how much workplace drama actually costs an organization
  • the five key sources of office drama
  • how company leadership and HR can work together to strategically minimize workplace drama

Learn more about surveying your employees with our "Drive Employees Performance with Surveys" infographic.

Aug 15, 2017

In the wake of a heated, post-election season, political conversations often seem inevitable. The strongest organizations are made up of diverse groups of people from many different walks of life. When those varying worldviews all come together to work under one roof, strong opinions and disagreements – especially related to politics – often can emerge.

In this episode of HR Break Room, SPHR, SHRM-SCP and Vice President of HR for Hollywood Casino Baton Rouge, Robin Schooling, joins Caleb and Chelsea to discuss:

  • how to identify and approach politically sensitive conversations or conflicts in the office
  • the role of HR in creating a culture that attracts diverse voices without breeding controversy
  • steps HR and front-line managers can take to create policies and attitudes that prevent these conflicts

Learn more about communicating your organization's policy by downloading our "Learning Management Systems: Fueling Employee Knowledge and Propelling Business Growth" white paper.

Jul 31, 2017

Guest Host:

Adam Smiley Poswolsky, Author of The Quarter-Life Break Through

Global Workforce Trends reported that by the end of 2017, 3.6 million baby boomers will retire. As they do, more and more millennials will begin transitioning into management roles.  And behind the millennials is the even younger generation –  Generation Z – who are on track to make up 27% by 2030. With a shift in the workforce upon us, what can organizations learn about these new trends to better prepare?

Adam Poswolsky, author of The Quarter-Life Breakthrough, rejoins HR Break Room for part two of our discussion on the role of millennials in the workforce.

In this episode, you will learn:

  • how millennials are growing into management roles and influencing the workforce
  • the trends and attitudes emerging from Generation Z
  • how organizations can use video to communicate and train the upcoming generation of managers and employees

Click here to listen to part one where Adam Smiley Poswolsky talks about building a thriving culture for millennials. 

Learn more about using video as a training tool by reading our “Workplace Learning: How Businesses Can Ace It” infographic.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Jul 18, 2017

Guest Host:

Adam Smiley Poswolsky, Author of The Quarter-Life Breakthrough

According to Pew research, in 2015, the millennial labor force surpassed Generation X as the largest in the workforce. Understanding their needs will be critical in motivating and retaining the employees of today and the future.

Adam Poswolsky, author of The Quarter-Life Breakthrough, joins HR Break Room for a special two-part conversation to discuss the needs and demands of millennials in today’s workplace.

In part one of this HR Break Room conversation, you will learn:

  • the importance of giving millennials a purpose-driven culture
  • why it’s better to create a transparent workplace environment that’s open to new ideas
  • how easy-to-use technology is essential to attracting and retaining the very best millennial workers

Learn more about communicating with employees in our “Drive Performance with Employee Surveys” infographic.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

Jul 7, 2017

Guest Host:

Jim Quillen, Director of Tax, Paycom

The United States of America may be more than two centuries old, but the examples laid down by the founding fathers still teach us new lessons every day. In honor of Independence Day, HR Break Room dives deep into the American Revolutionary War by examining the important leadership lessons from one of its most pivotal and iconic moments: George Washington’s crossing of the Delaware River.

In this episode of HR Break Room, Caleb and Chelsea are visited by Paycom’s Director of Tax and American history buff, Jim Quillen, to discuss the full story before reflecting on the historic event’s biggest takeaways for today’s HR leaders. You will learn about:

  • finding talent in the unlikeliest of places
  • why it’s important to hold steady in the face of doubt
  • the benefits of clearly communicating a vision
  • the importance of being visible for your people
  • why it’s not enough to just do your best, but do what is required

Learn more about the leadership lessons mentioned in this podcast by attending our “5 Leadership Lessons HR Can Learn From American History” webinar.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

 

Jul 1, 2017

Guest Hosts:

Chad Raymond, Vice President of HR, Paycom

Chanse Moucka, HR Manager, Paycom

Paycom attended the 2017 SHRM conference in New Orleans to meet with industry thought leaders, SHRM volunteers and conference attendees, and learn more about the latest workforce trends.

In this talk, HR Break Room concludes our 2017 SHRM conference special. Caleb rejoins Paycom’s Vice President of HR, along with one of Paycom’s HR Managers to reflect on the entire conference and talk about their biggest takeaways from the final day of sessions.

In this special episode, the panel discusses:

  • emerging best practices for hiring and interviewing
  • important things to consider when hiring immigrants under the new administration
  • how to communicate complex topics with millennials using technology

Learn how to communicate with employees using a learning management system in our “Learning Management Systems: Fueling Employee Knowledge and Propelling Business Growth” white paper.

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Jun 30, 2017

Guest Hosts:

Dave Ryan, Director of the Illinois HR State Council of SHRM

Brad Galin, President and Principal Consultant of Allegro HR, SHRM Blogger

Paycom attended the 2017 SHRM conference in New Orleans to meet with industry thought leaders, SHRM volunteers and conference attendees, and learn more about the latest workforce trends.

In this special SHRM 2017 conference HR Break Room conversation, Caleb joins Dave Ryan and Brad Galin to talk about the big changes happening in SHRM’s leadership, along with the story behind how they got involved in SHRM’s state and national positions through local volunteering. Brad also reflects on his favorite session of the day with Patrick Lencioni.

 In this special HR Break Room talk, the panel will discuss:

  • how Dave and Brad got involved in SHRM leadership through local volunteer opportunities
  • the big changes coming in SHRM’s national leadership
  • Patrick Lencioni’s keynote SHRM17 session on the importance of simplicity

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

Jun 28, 2017

Guest Hosts:

Mike Shaw, Director-Elect of the Oklahoma HR State Council

Neen James, SHRM Keynote Speaker and Author of Folding Time

Every year, the Society of Human Resource Management (SHRM) holds an annual conference so that HR professionals from around the world can gather and learn from industry experts, and share their experiences. Paycom attended the 2017 SHRM conference in New Orleans to meet with industry thought leaders, SHRM volunteers and conference attendees, and learn more about the latest workforce trends.

HR Break Room continues its special coverage as Caleb talks with Keynote Speaker and the Author of Folding Time, Neen James, and the Oklahoma HR State Council Director-Elect, Mike Shaw, about the breakdown of SHRM’s different session offerings and the networking opportunities available through SHRM. Neen talks about the premise of her book and offers insights about the difference between time and attention management.

 

In this special HR Break Room talk, the panel will discuss:

  • The breakdown of SHRM’s different session offerings
  • The rich networking opportunities the SHRM conference offers attendees
  • The important distinction between managing time and attention

Learn more about time management with our "Time to Fight Time Theft" infographic.

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Jun 27, 2017

Guest Hosts:

Chad Raymond, Vice President of HR, Paycom

Chanse Moucka, HR Manager, Paycom

Every year, the Society of Human Resource Management (SHRM) holds an annual conference so that HR professionals from around the world can gather and learn from industry experts, and share their experiences. Paycom attended the 2017 SHRM conference in New Orleans to meet with industry thought leaders, SHRM volunteers and conference attendees, and learn more about the latest workforce trends.

HR Break Room sat down for recaps with industry experts and Paycom’s own leadership. For our first recap, Caleb joins Paycom’s Vice President of HR, along with one of Paycom’s HR Managers to talk about their big takeaways from day-one sessions.

In this special episode, the panel will discuss:

  • the role of workforce analytics in 2017 and beyond
  • the importance of giving your workforce a purpose, according to the former Senior Vice President of People Operations at Google, Laszlo Bock
  • the defining traits of Generation Z and how they will influence future workforce trends

Help empower your workforce by reading our “Why You Should Leverage Paycom to Engage and Empower Your Employees” infographic.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

Jun 6, 2017

 

Guest Host

Jim Reidy, Attorney at Sheehan Phinney

In the November 2016 election, eight of the nine states with marijuana-related decisions on the ballot voted to legalize the drug for medical and/or recreational purposes. And now that marijuana is legal for medicinal purposes in more than half the nation, tensions have emerged between the new laws and companies’ existing drug policies across the country. Workplaces are still trying to find the right strategy that protects their organization and allows them to remain attractive to prospective employees.

In this episode of HR Break Room, Caleb and Chelsea talk with attorney Jim Reidy about the challenges organizations face in updating their drug policies amid ambiguity in 2017.

In today’s HR Break Room, you will learn about:

  • the big questions organizations should be asking about drug screening and testing policies
  • the potential pitfalls of disciplining employees in states where marijuana has been legalized
  • the role HR and front-line managers play in communicating policy to employees and candidates alike

Learn more about communicating new policies to employees through training, in our “Learning Management Systems: Fueling Employee Knowledge and Propelling Business Growth” white paper.

 

PAYCOM DOES NOT WARRANT THE COMPLETENESS OR ACCURACY OF THE ABOVE INFORMATION. The information does not constitute the provision of legal advice, tax advice, accounting services, or professional consulting of any kind, and it should not be used as a substitute for such. Product or company names mentioned herein may be the trademarks of their respective owners. This media is protected by copyright law. Paycom is not responsible for any liabilities that may arise out of the reproduction or distribution of the information herein.

Paycom recognizes that alcohol and drug abuse poses a significant threat to our organizational goals. Any individual who is applying for a position is covered by our drug testing policy.

© 2017, Paycom. All rights reserved.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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May 23, 2017

Guest Hosts:

Brent Gooden, Founder and CEO, Gooden Group

Chad Raymond, Vice President of HR, Paycom

Matthew Paque, Director of Legal and Compliance, Paycom

On April 9, a United Airlines passenger was removed from Flight 3411 by airport security when United employees were unable to convince him to give up his seat. In the weeks since, this incident has become an infamous public relations crisis of huge proportions. The storm of negative PR and costly legal action has forced the entire airline industry to review its policies. Where did things go wrong and how can HR work with their public relations and legal teams to create policies in hopes of preventing such publicly embarrassing incidents?

In this episode of HR Break Room, a panel of experts from the fields of HR, PR and legal join Caleb to examine the incident and reveal the important HR lessons buried beneath the ensuing media disaster.

 

In this HR Break Room conversation, you will learn:

  • the roles HR, PR and legal play in crafting policies designed to empower employees and satisfy customers.
  • the importance of equipping employees with the training they need to prevent moments of crisis.
  • how an organization’s values, culture and personality play a part in company branding and policy.

Learn more about training by downloading our "Learning Management Systems:Fueling Employee Knowledge and Propelling Business Growth" white paper.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

May 10, 2017

Guest Host:

Tiffany McGowen, director of national recruiting, Paycom

Conducting a successful interview can be difficult. It may sound easy on paper, but knowing how to talk with prospective employees about what they can bring to the table can make or break the quality of your hires.

With new workforce data from the recent U.S. Jobs report showing that an increased number of people are entering the workforce and Americans are quitting their jobs at a rate not seen since 2009, it’s more important than ever to ensure you are conducting the sharpest interviews in order to find today’s very best talent.

In this edition of HR Break Room, Caleb and Chelsea sit down with Paycom’s Director of National Recruiting, Tiffany McGowen, to discuss the importance of interviews along with some of today’s best practices.

In this episode of HR Break Room, you will:

  • discover the long-term role of recruiting in interviews
  • investigate the importance of understanding the story of interviewees
  • determine how to actively listen in order to conduct a thoroughly detailed interview

Want to learn even more? Register to attend our upcoming webinar: “New Labor Trends: Is Your Organization Ready?

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Learn more at paycom.com/hrbreakroom

 

Apr 25, 2017

Guest Host: Stacey Pezold, Chief Learning Officer, Paycom

HR Break Room concludes its “What Employees Want” series by talking about the differences between intrinsic and extrinsic motivators with Paycom’s chief learning officer, Stacey Pezold.

Intrinsic motivators are important, yet often overlooked. Employees whose work is acknowledged are 47% more productive and, according to Gallup, companies with productive and engaged employees have 147% higher earnings per share than their competition. Even though it pays to give your employees what they really want, many organizations still neglect the intrinsic piece essential to creating a motivated workforce.

In this episode of HR Break Room with Stacey Pezold, you will:

  • Learn about three key motivators intrinsic to every employee.
  • Discuss the importance of listening to the intrinsic needs of employees.
  • Discover how to use learning to engage employees to build intrinsic interest in their work.

Learn more by downloading our "Do Your Employees Feel Empowered?" infographic. 

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE.

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Apr 10, 2017

Sharlyn Lauby, Founder of HR Bartender

HR Break Room continues its “What Employees Want” series by discussing how feedback and clear communication can help reduce turnover, with special guest Sharlyn Lauby from HR Bartender.

One of the best ways to combat turnover is by creating a culture that facilitates consistent, two-way communication, and empowers teams to successfully acknowledge and implement feedback.

In this episode of HR Break Room with HR Bartender’s Sharlyn Lauby, you will:

  • learn why you must have a defined communication strategy
  • uncover the three different characteristics of good feedback
  • master the surveying skills needed to gather actionable insight for your organization

Learn more about the benefits of employee feedback in our “Drive Performance with Employee Surveys” Infographic.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

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Mar 28, 2017

Guest Host:

Heidi Lively, Paycom’s director of new client setup

Disengagement costs the U.S. economy up to $550 billion per year. That’s more than the gross domestic product of Georgia — the state and the country! What is it costing your company? It pays to learn more about about your people, but you may have to look beyond survey results to find out what really drives employee engagement.

In today’s episode of HR Break Room, Caleb and Chelsea continue the “What Employees Want” series by talking with Paycom’s director of new client setup, Heidi Lively, about the essential needs of every employee through Maslow’s Hierarchy of Needs. Listen to learn about how security, recognition and self-actualization impact your workforce.

 

Learn more by reading our new "What Employees Want" white paper.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

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Mar 14, 2017

GUEST HOST:

Jessica Miller-Merrell, Founder of Workology.com

According to Gallup, only 32 percent of the U.S. workforce is currently engaged in their job roles. Where do employers begin to reverse that trend? In today’s episode of HR Break Room, Caleb and Chelsea are joined by Jessica Miller-Merrell from Workology.com to talk about engaging employees through surveys and the impact that corporate philanthropy has on employee engagement and retention.

This latest Break Room conversation, “Driving Employee Engagement with Communication and Corporate Philanthropy,” begins our “What Employees Want” series. In this four-part series, HR Break Room will look at the needs of employees and how to discover what your employees truly want. Subscribe to HR Break Room to get each episode of our “What Employees Want” series sent straight to your device.

 

Learn more in our upcoming “What Employees Want” webinar.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

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Feb 27, 2017

Guest Host:

Jeff York, Paycom chief sales officer

We conclude HR Break Room’s “Life at Work” series by taking a look at the role of HR technology in managing and engaging the millennial workforce. According to the Bureau of Labor Statistics, millennials will make up 50 percent of the workforce by 2020, so organizations nationwide seek the tools and strategies to adapt to this historical shift in talent management.

In this episode, Caleb and Chelsea talk with Paycom’s chief sales officer, Jeff York, about his experience leading millennials in his salesforce. They discuss the benefits and traits of the millennial workforce, how technology engages this newly dominant generation of employees and successful strategies for HR professionals. 

Feb 14, 2017

Guest Host:

Tonya, HR Director

Learning management systems (LMS) are crucial to the success of any training program. After discussing the advantages an LMS can bring organizations in our last episode, your hosts decided to find a company that recently implemented a new learning program so that we could hear the perspective of someone who's been there.

In today’s HR Break Room, Caleb and Chelsea talk with Tonya, an HR Director, about how she used a learning management system to completely reshape the way her employees were trained across multiple locations. Throughout the conversation, Chelsea and Caleb talk about the simplicity of Tonya’s LMS, its effects on her company culture and how the training process’ changes of the LMS positively impacted the company’s bottom line.

 Learn more about Tonya’s story in our recent case study detailing the process and results from her new LMS.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

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Jan 30, 2017

Guest Host:

Jessica Melo, Paycom Executive Director of Sales Training

 

HR Break Room continues our “Life at Work” series as we look at the impact learning and training can have on an organization. The necessity of training does not stop after the onboarding process, but remains important throughout the entire life cycle of an employee. In this rapidly evolving age of HR technology, training employees has become more streamlined than ever before.

In today’s episode of HR Break Room, Caleb and Chelsea sit down with Paycom’s executive director of sales training, Jessica Melo, to learn about the importance of continuous training after an employee’s first day. Jessica brings her training expertise to the table to discuss the value of training and the impact a learning management system can have on organizations.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

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Jan 18, 2017

Guest Hosts:
Tiffany Gamblin, Paycom’s HR Benefits Coordinator
Christie Yetter, Paycom’s HR Onboarding Specialist

Every career starts with a first day of work, but is it always a productive one? In this edition of the HR Break Room, we begin our first podcast miniseries, Life at Work, by talking about the impact a successful onboarding strategy and company introduction can have on a new employee. Whether it is starting the process before their first day, educating them on their benefits options or planning future trainings through the first year, several strategies ensure you keep your new employees engaged and provide a good first impression even before day one.

Paycom’s benefits coordinator and onboarding specialist Tiffany Gamblin and Christie Yetter join Caleb and Chelsea in the HR Break Room to talk about tips and strategies toward a successful onboarding strategy.

Our Life at Work series will follow HR’s role throughout the life cycle of the employee, from hire to retire. Life at Work will explore the challenges, situations and solutions for training employees, developing managers and establishing a successful off-boarding retirement experience.

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

 

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Jan 18, 2017

Guest Hosts:
Chad Raymond, Paycom’s Vice President of HR
Williams Espino, Paycom’s Director of Product Management

The HR landscape is undeniably changing quickly, but actually, several strategies exist to help you embrace the new technology. In part 2 of the HR Break Room podcast launch, Caleb and Chelsea discuss the unique challenges of embracing new HR tech in 2017. Whether it is making changes to your organization’s HR process or updating your organization’s outdated talent management solution, the HR Break Room investigates by asking the experts about the various challenges that arise with adding new technology to your organizations.

Caleb and Chelsea sit down to talk with Paycom’s leaders of HR and product management, Chad Raymond and Williams Espino, to learn more about the new technology available in 2017, before exploring the benefits of a single-application solution.

 

Thank you for listening! Please RATE, REVIEW and SUBSCRIBE

 

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